FAQ

Answers to questions we're frequently asked

Malte Scholz avatar Valentin avatar Peer avatar +1
30 articles in this collection
Written by Malte Scholz, Valentin, Peer and 1 other

Why and how to re-authorize your Jira integration

This article guides you through the re-authorization of your Jira integration
Eike Reichert avatar
Written by Eike Reichert
Updated over a week ago

How to invite other users

Here you can find information about working in airfocus collaboratively and how you can invite other users to your team
Peer avatar
Written by Peer
Updated over a week ago

What is a group?

Peer avatar
Written by Peer
Updated over a week ago

How to create or delete groups

Learn how to create new items groups and how to delete them when needed.
Peer avatar
Written by Peer
Updated over a week ago

What are factors and criteria?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

What is the focus score formula?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

What is an item?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

How to create an item or group

Peer avatar
Written by Peer
Updated over a week ago

User roles & workspace permission management

Learn about user roles and how they work together with permissions to control access to workspace features and actions
Valentin avatar
Written by Valentin
Updated over a week ago

How do custom formulas work?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

Who can join a Priority Poker game?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

How to take part in a live session of Priority poker (as a player)

Learn more about how to participate in priority poker after being invited to a game by a game owner
Peer avatar
Written by Peer
Updated over a week ago

Can I cancel my plan at any time?

Valentin avatar
Written by Valentin
Updated over a week ago

Pricing & plans

Valentin avatar
Written by Valentin
Updated over a week ago

Do you offer discounts to non-profits?

Valentin avatar
Written by Valentin
Updated over a week ago

How do I receive payment receipts/invoices?

Valentin avatar
Written by Valentin
Updated over a week ago

How do bulk actions work in airfocus

Peer avatar
Written by Peer
Updated over a week ago

How to copy/duplicate items

Peer avatar
Written by Peer
Updated over a week ago

How to move items between workspaces

Peer avatar
Written by Peer
Updated over a week ago

Can I add or remove team members?

Valentin avatar
Written by Valentin
Updated over a week ago

Can I change my plan later on?

Valentin avatar
Written by Valentin
Updated over a week ago

Who is airfocus for?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

Can I book a demo?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

Can I use airfocus with my team?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

How can I contact you?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

How does the trial work?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

Do I need a credit card to try airfocus?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

How does the Trello integration work?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

Is my data secure?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago

What payment methods do you offer?

Malte Scholz avatar
Written by Malte Scholz
Updated over a week ago