FAQ

Why and how to re-authorize your Jira integration

This article guides you through the re-authorization of your Jira integration

Written by Eike Reichert
Updated this week

Which prioritization method should I choose?

Find out which prioritization framework suits your use case best

Written by Eike Reichert
Updated over a week ago

How to invite other users

Find information about working in airfocus collaboratively and how you can invite other users to your team

Written by Peer
Updated this week

What is a group?

Written by Peer
Updated this week

How to create or delete groups

Learn how to create new items groups and how to delete them when needed.

Written by Peer
Updated this week

What are factors and criteria?

Learn about factors and criteria and how to customize them

Written by Malte Scholz
Updated this week

What is the focus score formula?

Written by Julia Baumgartner
Updated this week

What is an item?

Written by Malte Scholz
Updated this week

How to create an item

Written by Peer
Updated this week

User roles & workspace permission management

Learn about user roles and how they work together with permissions to control access to workspace features and actions

Written by Valentin
Updated this week

How do custom formulas work?

Written by Malte Scholz
Updated this week

Who can join a Priority Poker game?

Written by Malte Scholz
Updated over a week ago

How to take part in a live session of Priority Poker (as a player)

Learn more about how to participate in Priority Poker after being invited to a game by a game owner

Written by Peer
Updated this week

Can I cancel my plan at any time?

Written by Valentin
Updated over a week ago

Pricing & plans

Written by Valentin
Updated over a week ago

Do you offer discounts to non-profits?

Written by Valentin
Updated over a week ago

How do I receive payment receipts/invoices?

Written by Julia Baumgartner
Updated this week

How do bulk actions work in airfocus

Written by Peer
Updated this week

How to move, copy and archive items

Written by Peer
Updated this week

Can I add or remove team members?

Written by Valentin
Updated over a week ago

Can I change my plan later on?

Written by Julia Baumgartner
Updated this week

Who is airfocus for?

Written by Malte Scholz
Updated over a week ago

Can I book a demo?

Written by Peer
Updated over a week ago

Can I use airfocus with my team?

Written by Malte Scholz
Updated over a week ago

How can I contact you?

Written by Malte Scholz
Updated over a week ago

How does the trial work?

Written by Malte Scholz
Updated over a week ago

Do I need a credit card to try airfocus?

Written by Malte Scholz
Updated over a week ago

How does the Trello integration work?

Written by Malte Scholz
Updated over a week ago

Is my data secure?

Written by Malte Scholz
Updated over a week ago

What payment methods do you offer?

Written by Malte Scholz
Updated over a week ago