FAQ

Q&A - Learn all about the new airfocus

Written by Andrea Saez
Updated this week

Why and how to re-authorize your Jira integration

This article guides you through the re-authorization of your Jira integration

Written by Eike Reichert
Updated over a week ago

Which prioritization method should I choose?

Find out which prioritization framework suits your use case best

Written by Eike Reichert
Updated over a week ago

How to invite other users

Find information about working in airfocus collaboratively and how you can invite other users to your team

Written by Peer
Updated over a week ago

What is a group?

Written by Peer
Updated over a week ago

How to create or delete groups

Learn how to create new items groups and how to delete them when needed.

Written by Peer
Updated over a week ago

What are factors and criteria?

Learn about factors and criteria and how to customize them

Written by Malte Scholz
Updated over a week ago

What is the focus score formula?

Written by Julia Baumgartner
Updated over a week ago

What is an item?

Written by Malte Scholz
Updated over a week ago

How to create an item

Written by Peer
Updated over a week ago

User roles & workspace permission management

Learn about user roles and how they work together with permissions to control access to workspace features and actions

Written by Valentin
Updated over a week ago

How do custom formulas work?

Written by Malte Scholz
Updated over a week ago

Who can join a Priority Poker game?

Written by Malte Scholz
Updated over a week ago

How to take part in a live session of Priority Poker (as a player)

Learn more about how to participate in Priority Poker after being invited to a game by a game owner

Written by Peer
Updated over a week ago

Can I cancel my plan at any time?

Written by Valentin
Updated over a week ago

Pricing & plans

Written by Valentin
Updated over a week ago

Do you offer discounts to non-profits?

Written by Valentin
Updated over a week ago

How do I receive payment receipts/invoices?

Written by Julia Baumgartner
Updated over a week ago

How do bulk actions work in airfocus

Written by Peer
Updated over a week ago

How to move, copy and archive items

Written by Peer
Updated over a week ago

Can I add or remove team members?

Written by Valentin
Updated over a week ago

Can I change my plan later on?

Written by Julia Baumgartner
Updated over a week ago

Who is airfocus for?

Written by Malte Scholz
Updated over a week ago

Can I book a demo?

Written by Peer
Updated over a week ago

Can I use airfocus with my team?

Written by Malte Scholz
Updated over a week ago

How can I contact you?

Written by Malte Scholz
Updated over a week ago

How does the trial work?

Written by Malte Scholz
Updated over a week ago

Do I need a credit card to try airfocus?

Written by Malte Scholz
Updated over a week ago

How does the Trello integration work?

Written by Malte Scholz
Updated over a week ago

Is my data secure?

Written by Malte Scholz
Updated over a week ago

What payment methods do you offer?

Written by Malte Scholz
Updated over a week ago