What do I need to do?

Nothing, the change will be automatically processed at your next renewal. You do not need to do anything except continue to utilize airfocus.

Why are you doing this now?

We haven’t increased our prices for over 2 years and through that time the service has improved dramatically. With the inflationary environment we’re in we feel we need to raise prices now so we can continue to improve the service rapidly as we continue our mission to make airfocus the home for product management.

Is there any way I can reduce the price?

One way you can reduce your price is to move to a yearly plan from our monthly service. This comes with 2 months free and so will effectively reduce your price by 17%. This can be done via your billing settings which can be found here:

I’d like to cancel.

We’re extremely sorry to hear that, we value every customer and would hate for you to lose access so if there is something we can do then please let us know, but if not you can cancel via your billing settings.

I have a question, who can I speak to?

Please reach out directly to our team via the in app chat which can be found here:

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