September 17, 2021
This week we've focused on tiny little UI improvements that make a world of difference.
More visibility and improved accessbility to Workspace settings. In addition to the cog, we've now added text to for added visibility, so that you can take your workspace customization to the next level.
We have also added a little "+" sign next to the profile picture of a sole member of a team, so it's easier to invite more team members to join you in airfocus.
The bulk action menu is a lot easier to use now too. We've swapped confusing icons and replaced them for text, making it easier to do those bulk actions in a flash.
Bug Fixes 🐞
Fixed a bug that prevented number fields 0-5 and 0-10 from being closed when clicking outside of the selector dropdown instead of selecting a value.
Clicking on the item's focus score would accidentally open the item panel with a focused item name in edit mode, but without the actual chance to edit anything.
We now support text fields with emails including a +sign (ie. firstname.lastname@example.org)
You can now remove dependencies again, and the dependency type (Blocky/Blocked by) is back.
September 10, 2021
Custom field mapping for JIRA. From today we provide more flexibility as to which fields you can map between airfocus and JIRA, giving you more control over the information synced between the two systems.
Introducing new default setting for select field options. This means that all items can have a field option set by default when created (you can choose from any option on a single select or multi select field.) For example, you may choose to have all newly created items have a status of 'new' to indicate what needs your attention.
The item panel is now wider and gives you more space to see item information (also introduced with a bit of a facelift 💁♀️)
Minor update to user permissions in order to increase team engagement, which include:
Admins by default get Full permissions (before: Read-only permissions)
Editors by default get Write permissions (before: Read-only permissions)
Contributors by default get Comment permissions (before: Read-only permissions)
Bug Fixes 🐞
Asana integration sync no longer throwing a failing error.
September 7, 2021
Our much awaited Insights app is here 🎉
Listen to your customers and solve the right problems. The airfocus Insights app allows you to centralize feedback from any channel in one organized inbox to uncover actionable insights for your discovery and product strategy.
Centralize and organize all feedback in one place (no more missing documents or chats!)
Create insights to inform discovery and product strategy.
Close the feedback loop and communicate with customers.
Customer-facing teams talk to users all day long. Invite them to easily submit feedback, keep them informed, and break down silos in communication.
Read our how-to to get this up and running!
Key features include:
A new feedback inbox view, so you can sort through new feedback with ease.
Items are listed in order of arrival (from newest to oldest) - with the ability to filter items in the inbox based on any select fields available.
You can continue to work with all existing views as always, whether it be a table or board in addition to the feedback inbox, allowing you to expand how you work with and visualize feedback through a dedicated process that's right for you and your team.
Ability to gather and track feedback through a lifecycle. This allows you to triage and process feedback easily, without ever losing any of it!
By default we get you started with three basic status field options: New, Open and Closed. These can be edited from the Workspace settings.
Specific people assignments, so teams can assign feedback to product managers that may take care of specific product areas.
Ability to highlight text and link relevant context to items in other workspaces. This allows teams to add and create context around pieces of feedback.
A dedicated Intercom integration. Yes you read that right! We're kicking off Insights with a native Intercom integration, so it's a breeze to import all feedback.
All you need is a tag and in a flash feedback will be coming in. Shazam! ⚡
All feedback that comes in from Intercom will have the logo attached, so it's easy to spot and understand where it came from. More integrations coming soon 👀
See the number of insights created on your receiving workspace. This allows you to understand which items may need your attention, giving you perspective and added customer focus.
Bug Fixes 🐞
Fixed a bug that caused the app to crash when setting the filter condition to "does not contain."
Fixed a bug that prevented the item description placeholder from being replaced when trying to add an unsorted or sorted list to an empty item description.