Setting up the two-way-integration is easy and should only take a few minutes. Here is how to do it:

1. Log into airfocus.

Sign up for airfocus or log into your existing account.

2. Enable the connection between an airfocus workspace and a DevOps project by completing the following steps.

Please keep in mind that an integration always connects to one specific airfocus workspace. You can add multiple DevOps integrations to a given workspace (e.g. from different Azure DevOps projects or instances).

To set up the integrations, go to "Explore integrations" in your Apps and connect to Azure DevOps.

3. Log into your Azure DevOps account.

After logging into the Azure account you'll be redirected to the airfocus integrations page of your workspace.

4. Start to configure your integration.

Select the Azure DevOps project that you want to integrate with. For that, you need to select your organization, your project, and the specific project area, so airfocus knows where to push the data to.

If you're choosing one of your root areas, all sub-areas will be included in the integration as well.

5. Configure integration mapping.

Use mapping to define how information in Azure DevOps should be mapped to airfocus. If you change an item in one system, the other system will be adjusted accordingly.

You can map your Azure statuses to different airfocus fields, to always be up to date in both systems. You can also map multiple Azure statuses to the same airfocus option of a field. This makes it possible to simplify detailed workflows from Azure DevOps in airfocus by mapping multiple workflow steps to just one status in airfocus.

You can also map your Azure start and due dates to the airfocus timeline. You can do this by selecting one of your date range fields in the mapping options.

Whenever the start or target date of an Azure issue is changed, the airfocus timeline will be updated - and vice versa.

Furthermore, you can define which label you want to attach to a DevOps issue.

7. Configure additional options.

With two-way sync, the changes that you make in Azure DevOps will be reflected in your airfocus workspace and vice versa, saving you time and keeping your team organized. In case of conflicts (e.g. a simultaneous title change in DevOps and airfocus), we will always use the data from Azure as the leading system.

When "Archive unknown issues" is enabled, previously imported items will be archived in airfocus, if they are not present in Azure DevOps anymore.

To save your settings and import your items to airfocus, Update and synchronize.


Please Note: Because Azure DevOps uses HTML for their description section, which is not supported in the airfocus descriptions it's currently not possible to synchronize the item description between both systems.


Have questions? Please get in touch via chat. We reply usually within minutes.

The first modular product management platform: Discover, learn, plan and deliver - your way.

Not yet an airfocus user? Start your free trial today and join thousands of teams who use our flexible (product management) platform to build products that matter.

Start your free trial today

Did this answer your question?