If you are an account admin in airfocus, a good understanding of the different roles and permissions that account users can have will help you to control access to airfocus features and actions.

User roles

There are three possible roles a user can have in airfocus:

1. Admin
2. Editor
3. Contributor

User roles are not workspace specific. Each role has a maximum set of permissions and needs to be selected while creating a new user.


Admins have superpowers within airfocus. They can manage team settings (users, workspaces, billing) and everything an editor can do.


Editors are the default user type with all normal editing rights. They can manage workspaces and edit items.


Contributors can read selected workspaces and comment on items.

Roles at a glance

Here's a table showing what admins, editors and contributors can do when they have full access to a workspace.

An admin can edit the user roles in the team settings.

Workspace permissions

Working together with these roles are our user permissions.

User permissions determine how admins, editors, and contributors can access airfocus features and actions across the application.

There are five levels of permissions:

  1. Full

  2. Write

  3. Comment

  4. Read Only

  5. No access

They need to be set up per workspace and are limited by the user's role already.
For example, a contributor will never have full access to any workspace.
These permissions can by default only be edited by the creator of a workspace or every admin in the Team settings.

By default, every new user is created without any permissions or access to any workspace and the permissions need to be granted after the new user was created (Learn more).

Permissions at a glance

Here's a table displaying the exact definition of the different permissions.

Permissions within master workspaces

Within master workspaces, the permission management is depending on the sources of the master workspace itself. By default, when invited to a master workspace you will gain read-only permission. If you should be able to edit the items of the master workspace you require write access to the source workspaces as well.

For example, you've created one master workspace from two source workspaces, workspace A and workspace B and you've got write access to workspace A only.

In that case, you will still be able to see all the items of both workspaces within the master workspace, but you will only be able to edit the items from workspace A.

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